Contact information

CONTACT INFORMATION

We are happy to assist you with questions regarding products, orders, shipping, returns, bulk orders, wholesale enquiries, and international purchases.

Business Name

Om Art & Crafts

Registered / Business Address

Jhotwara,
Jaipur, Rajasthan – 302012
India

Contact Details

Phone: +91 8107131501

Email: Sales@catchydecor.in

Alternative Email: Dhananjaysindra21@gmail.com

Business Registration Details

GSTIN: 08ANWPN9502H1ZE

PAN: ANWPN9502

Customer Support

For assistance regarding:

Order status
Product information
Shipping and tracking
Returns and refunds
Damaged products
Bulk orders
Wholesale enquiries
International orders
Custom or made-to-order products

please contact us by email or phone.

We aim to respond to customer enquiries within 1–2 business days.

Business Hours

Monday to Saturday: 10:00 AM – 6:00 PM IST

Sunday & Public Holidays: Limited support / Closed

Messages received outside business hours will be reviewed on the next available business day.

International Customers

International customers may contact us through email for assistance regarding:

Export orders
International shipping
Customs documentation
Bulk purchases
Wholesale requirements
Product availability
Shipping quotations

Email: Sales@catchydecor.in

Important

For order-related enquiries, please include your order number, registered name, email address, and phone number so that we can assist you efficiently.

For damaged or incorrect products, please also provide photographs and other supporting information as requested under our Refund, Return & Cancellation Policy.